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Billing and Payments

How to Top Up AI Analysis Credits

The Telvoip AI Analysis Tool uses a credit-based billing model.

This guide was updated Jun 2026.

On this page

AI PricingFrom the screenshot above, the active AI Analysis model is displayed together with the credit cost per analysis. In this example, each AI analysis performed using the Gemini-3 Flash Preview model costs KSh 0.03 per credit.The AI Features section also provides a real-time overview of your organization's AI credit usage, including:Remaining creditsTotal purchased creditsCurrently active AI modelExample:109,324 / 1,000,117 Credits RemainingPurchasing Additional AI CreditsTo purchase more AI credits, click the "TOP UP CREDITS" button.Enter the number of credits your organization requires, then click "CREATE INVOICE" to generate an invoice. You can either proceed with payment immediately or settle the invoice at a later time.

The Telvoip AI Analysis Tool uses a credit-based billing model.

AI Pricing

AI Pricing

From the screenshot above, the active AI Analysis model is displayed together with the credit cost per analysis. In this example, each AI analysis performed using the Gemini-3 Flash Preview model costs KSh 0.03 per credit.

From the screenshot above, the active AI Analysis model is displayed together with the credit cost per analysis. In this example, each AI analysis performed using the Gemini-3 Flash Preview model costs KSh 0.03 per credit.

The AI Features section also provides a real-time overview of your organization's AI credit usage, including:

The AI Features section also provides a real-time overview of your organization's AI credit usage, including:

Remaining credits

Remaining credits

Total purchased credits

Total purchased credits

Currently active AI model

Currently active AI model

Example:

Example:

109,324 / 1,000,117 Credits Remaining

Monitoring AI credit consumption helps organizations forecast future usage, manage costs effectively, and ensure sufficient capacity for ongoing AI-powered analyses.

Purchasing Additional AI Credits

Purchasing Additional AI Credits

To purchase more AI credits, click the "TOP UP CREDITS" button.

To purchase more AI credits, click the "TOP UP CREDITS" button.

Enter the number of credits your organization requires, then click "CREATE INVOICE" to generate an invoice. You can either proceed with payment immediately or settle the invoice at a later time.

Maintaining an adequate credit balance ensures uninterrupted access to AI analysis features and prevents disruptions to business operations.

Related articles

How to Manage Outstanding Balances on TelvoipBilling and Payments / GuidesHow to Pay a Pending Invoice on TelvoipBilling and Payments / GuidesHow to Purchase Additional Telvoip Call MinutesBilling and Payments / Guides
PreviousHow to Purchase Additional Telvoip Call MinutesNextHow to Track your DID Number Billing

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On this page

AI PricingFrom the screenshot above, the active AI Analysis model is displayed together with the credit cost per analysis. In this example, each AI analysis performed using the Gemini-3 Flash Preview model costs KSh 0.03 per credit.The AI Features section also provides a real-time overview of your organization's AI credit usage, including:Remaining creditsTotal purchased creditsCurrently active AI modelExample:109,324 / 1,000,117 Credits RemainingPurchasing Additional AI CreditsTo purchase more AI credits, click the "TOP UP CREDITS" button.Enter the number of credits your organization requires, then click "CREATE INVOICE" to generate an invoice. You can either proceed with payment immediately or settle the invoice at a later time.

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