How to Purchase Additional Telvoip Call Minutes

Telvoip supports usage-based voice services through minute balances. If your available minutes become low, additional minutes can be purchased at any time.

How to Purchase Minutes

From the Telvoip dashboard, click on the settings icon at the bottom-left of the screen to access admin privileges. From the menu items in the settings panel, click billing to locate the “Buy Minutes” section and update your minutes. Enter the desired quantity of minutes, then click purchase to generate an invoice. Complete the payment via M-Pesa for mobile approval and confirmation. However, you can also settle the invoice later. Once payment is confirmed, purchased minutes are added to your account balance.

How Minute Billing Works

Minute charges are based on actual voice usage and consumption may vary depending on: Call duration Call destination Routing configuration Applicable telecom carrier costs Organizations with high call volumes should regularly monitor available balances.