Setting Up DID Numbers
This section displays two main categories: Available Numbers and Purchased Numbers. Available numbers can be selected and acquired for use, while purchased numbers are those already assigned to your account.
The DID Numbers section manages the phone numbers used within the system for inbound and outbound communication.
This section displays two main categories: Available Numbers and Purchased Numbers. Available numbers can be selected and acquired for use, while purchased numbers are those already assigned to your account.
How to Use
Browse the Available Numbers list to select numbers that can be purchased and added to your system. To purchase a number, click the shopping cart icon beside the number. Once purchased, the numbers appear under Purchased Numbers, where they can be configured for use in call routing, campaigns, or queues.
Available Numbers
Purchased Numbers
Best Practices
- Assign purchased numbers to the appropriate queues or campaigns.
- Monitor number usage to ensure efficient call handling.
- Maintain an organized list of active numbers for easier management.
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